Aura Sports – Cancellation & Refund Policies

At Aura Sports, we are dedicated to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we have established the following return policy to make the process smooth and convenient:

1. Order Cancellation:
– For prepaid orders, If you cancel the orders you will get refund within 5-7 business days to your respective bank account.
– No Order Cancellation will be accepted once order is dispatched/delivered.

2. Eligibility for Returns & Exchange:
– Returns & Exchange are accepted within 7 days from the date of delivery.
– To be eligible for a return, items must be unworn, unwashed, and in their original packaging with all tags attached.

3. Initiating a Return:
– To initiate a return, please log in to your Aura Sports account and navigate to the ‘Order History’ section. Select the order containing the items you wish to return and follow the provided instructions.
– If you checked out as a guest, contact our customer support team at to initiate the return process.

4. Return Shipping:
– Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
– We recommend using a trackable shipping method to ensure the safe return of your items.

5. Inspection and Processing:
– Once we receive your returned items, our team will inspect them for eligibility.
– Please allow 3-5 business days for us to process your return and issue a refund or store credit.

6. Refund Options:
– Refunds will be issued to the original payment method used during the purchase.
– If the return is approved and we receive product back to our warehouse, you will receive an email notification confirming the refund. then refund will be issued to your respective bank account.

7. Defective or Incorrect Items:

– If you receive a defective or incorrect item, please contact our customer support team immediately with a photo of the product and your order number. We will arrange for a replacement or issue a refund.

8. Late or Missing Refunds:
– If you haven’t received a refund within the expected timeframe, please check with your bank or credit card company. If the issue persists, contact our customer support for assistance.

9. Contact Information:
– For any questions or assistance regarding returns, reach out to our customer support team at

Thank you for choosing Aura Sports. We appreciate your trust, and we are committed to making your shopping experience exceptional